Stencila Status

Operational
Router
Manager
Broker
Overseer
Monitor
Workers
Database
Storage
Cache

Latest Incidents

  • No incidents reported.
  • Manager Storage
    Major Outage

    Attempting to visit Stencila Hub results in a 502 Error.

    2021-05-03T19:16:54.777Z
    Monitoring

    Incident has been resolved. We're monitoring the system and will shortly update this entry with a detailed report on the cause of the problem.

    2021-05-03T22:51:55.840Z
    Resolved

    In order to start up, Stencila Hub depends on a connection to a NFS data storage service. Due to a lost connection with the data store, the Hub experienced errors triggering a Kubernetes to automatically restart the manager (Hub) service.

    However the storage service, despite not reporting any errors, was unable to be attached to the new manager pod, and thus prevented manager from starting up.

    After manually deleting and recreating the the storage service instance, the manager service was able to establish a connection and successfully start up again.

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