Stencila Status

Stencila Hub is unreachable

Manager Storage
Major Outage

Attempting to visit Stencila Hub results in a 502 Error.


Incident has been resolved. We're monitoring the system and will shortly update this entry with a detailed report on the cause of the problem.


In order to start up, Stencila Hub depends on a connection to a NFS data storage service. Due to a lost connection with the data store, the Hub experienced errors triggering a Kubernetes to automatically restart the manager (Hub) service.

However the storage service, despite not reporting any errors, was unable to be attached to the new manager pod, and thus prevented manager from starting up.

After manually deleting and recreating the the storage service instance, the manager service was able to establish a connection and successfully start up again.